Role Play Made Easy: 25 Structured Rehearsals for Managing Problem Situations and Dealing With Difficult People

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Wiley, Sep 16, 2005 - Business & Economics - 304 pages
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Written by training expert Susan El-Shamy, Role Play Made Easy is a practical and highly accessible resource for planning, preparing, and implementing effective role-playing activities that are solidly grounded in proven learning techniques. Role Play Made Easy offers trainers at all levels of expertise the step-by-step guidance needed to facilitate role playing activities that are appropriate for a wide variety of organizations and training situations. The book’s 25 role play activities are designed to help participants build skills, boost confidence, and increase the likelihood of behavioral change. Role Play Made Easy offers many types of role-playing activities and also includes
  • Step-by-step directions for absolutely everything necessary to plan and implement a successful role-play
  • Strategies and guidelines to make role-playing both easy and effective
  • Tips and techniques to take the fear out of role-playing
  • Methods to make feedback easier and more effective
  • Ideas and incentives to make role playing fun

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Contents

part
73
Chapter
107
Ring Ring? Is Anyone There? A Rehearsal
117
Copyright

11 other sections not shown

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About the author (2005)

Susan El-Shamy is a senior partner at Advancement Strategies, a training and development resources company in Bloomington, Indiana. For more than twenty years she has designed and delivered training products and programs. She is the author of numerous training materials and books including How to Design and Deliver Training for the New and Emerging Generations.

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