SAVING FACE IN CHINA: A First-Hand Guide For Any Traveller To China

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Xlibris Corporation, May 21, 2011 - Social Science - 163 pages
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Easy to read and full of humor, this useful and entertaining guide will be invaluable to anyone working in China or with Chinese. It deals with an essential element of social codes in China: the importance of "saving face." The author brings up this sensitive subject by presenting many real life experiences and anecdotes of Chinese and foreigners (Europe and North America) interacting with each other. It provides an important tool in building good relations and efficient communication with the Chinese, offers helpful tips and provides a basic knowledge of the most important aspects of etiquette and customs in China. The advice offered is straightforward and easy to apply both in daily life and in business.
 

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Contents

Introduction
8
BrainteaserTest your knowledge
16
Chapter 1Take face seriously
18
Causing somebody to lose face is risky
22
Spilt water is hard to retrieve
24
Do not pretend to be more Chinese than the Chinese
28
BrainteaserTest your knowledge
36
Respect the hierarchy
38
Good manners
100
BrainteaserTest your knowledge
106
Chapter 6Choose the right gifts
108
Giving and receiving gifts
110
Criteria for good gifts
112
Examples of good gifts
116
Gifts to avoid
118
BrainteaserTest your knowledge
122

The Chinese never question their superiors
42
Follow the pecking order
44
The most common mistakes
46
BrainteaserTest your knowledge
54
Never criticize in public
58
Three basic rules
60
Comments that irritate most foreigners
68
BrainteaserTest your knowledge
72
Chapter 4The truth and nothing but the truth
74
Hiding mistakes
78
Leaving a way out
84
Pretexts and excuses
86
Chapter 5Respect rituals and local customs
92
Appreciating meals
94
The importance of gan bei
98
Chapter 7Humor in China
126
Go easy on irony
130
There is a time for jokes
134
Laughing to hide embarrassment
136
BrainteaserTest your knowledge
138
141Chapter 8Humility is King
140
Arrogant foreigners
144
Preachy foreigners
146
Shocked foreigners
148
BrainteaserTest your knowledge
152
Conclusion
156
Bibliography
158
Acknowledgements
160
About the author
162
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About the author (2011)

Anne-Laure Monfret is a management and human resource specialist who lived in China for eight years.  Born near Paris, she attended business school and later was a management consultant with a firm specializing in Human Resources.  Along the years, she developed a deep interest in cross-cultural issues.  She has written numerous articles for magazines in China and elsewhere, and lectured on the key cultural notion of face at the French Chamber of Commerce in China and at international business schools.
She has two young sons and is currently living in Mamaroneck, New York.   She divides her time between journalism and the writing of a new book related to China.  She plans to return to Shanghai in the fall of 2011 for lectures.

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