Safety at the Sharp End: A Guide to Non-technical Skills
Ashgate Publishing, Ltd., 2008 - Business & Economics - 317 pages
Non-technical skills are the cognitive and social skills that complement workers' technical skills. This book describes the basic non-technical skills and explains why they are important for safe and efficient performance in a range of high risk work settings from industry, health care, military and emergency services.
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Other editions - View all
Safety at the Sharp End: A Guide to Non-Technical Skills
Rhona Flin,Paul O'Connor
Limited preview - 2017
accidents acute stress aircraft airline Aldershot anaesthetists analysis Ashgate aviation behaviour rating system behavioural markers Cannon-Bowers Chapter chronic stress circadian circadian rhythm cockpit cognitive Cognitive Task Analysis communication coping course of action Crew Resource Management critical CRM training cues debriefing described designed discussed effective emergency Endsley environment errors evaluation example experience failure fatigue feedback Flin goals handover Health Helmreich Human Factors identified Incident Command industry interviews Joint Aviation Authorities Journal Klein knowledge leadership London Mahwah memory mental models method Naturalistic Decision non-technical skills nuclear observations offshore operating Orasanu organisational participants pilots Piper Alpha problem procedures Psychology questionnaire raters Recognition-primed decision-making response risk role safety simulator situation assessment situation awareness sleep strategies stressors surgeons Table task team leaders team members team performance Team Training teamwork techniques tool workers workload workplace