Savvy: Dealing with People, Power and Politics at Work

Front Cover
Kogan Page Publishers, May 3, 2012 - Business & Economics - 256 pages

Shortlisted for the CMI Management Book of the Year 2012
http://yearbook.managers.org.uk/the-commuters-read-shortlist

Dealing with office politics, conflict and difficult people at work, without compromising your values and integrity, can be tricky. With case studies and examples, Savvy will help you understand colleagues' behaviour and power dynamics at work, and learn how to negotiate them successfully.

Practical and insightful, Savvy will enable you to master the necessary skills to deal with difficult situations. It includes step-by-step advice on how tobuild a network, develop the right mindset, handle conflict, manage your boss, influence others and deal with a bully.

Savvy is the essential office survival guide that will help you to boost your career and ensure your professional success.

 

Contents

Introduction
1
01 What is savvy?
3
02 Adopting a positive proactive approach
21
03 Who is savvy?
31
04 Dealing with the office politicians
43
05 Dealing with political problems at work
63
06 Mastering the art of influence and persuasion
83
07 Understanding and handling conflict
103
09 Managing your boss
147
10 Dealing with a bully
171
11 Making networks work for you
185
12 Making the right impression
209
13 Summary
223
Appendix What kind of politician are you?
227
References
239
Index
240

08 Dealing with relationship breakdown
121

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About the author (2012)

Jane Clarke is an author and director at business psychology consultancy Nicholson McBride. She has worked in consulting for over 20 years and her clients include London Business School, UBS, J Walter Thompson and Sainsbury's. She has written articles for the Financial Times and the Guardian, appeared on BBC Business Breakfast and written a weekly column on office politics for the Independent. Jane is also the author of Office Politics, Wired Working, and Resilience.

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