Scorecard Best Practices: Design, Implementation, and Evaluation

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John Wiley & Sons, Feb 4, 2008 - Business & Economics - 208 pages
Scorecard Best Practices: Design, Implementation, and Evaluation expertly shows you how to bridge the gap between Scorecard theory and application through hands-on experiences and useful case studies. It is the one-stop resource you will turn to for the latest tools and know-how to implement corrective changes. Whether you are a CEO, CFO, CIO, vice president, or department manager, Scorecard Best Practices is the book you will keep at your fingertips to get your company running at maximum performance.

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Chapter 1 Introduction
Chapter 2 Scorecard Systems Overview
Chapter 3 Establishing Motivation
Chapter 4 Enabling a Supportive Organizational Environment
Chapter 5 Design of a Scorecard System I The Organizing Framework
Chapter 6 Design of a Scorecard System II Other Issues
Chapter 7 Implementation Strategies
Chapter 8 Implementation Issues
Chapter 9 Scorecard Automation
Chapter 10 Best Practice Considerations Checklist
Case Studies
Glossary of Terms

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About the author (2008)

Raef Lawson, PhD, CPA, CMA, is Director of Research for the Institute of Management Accountants (IMA). He was formerly a professor and chair of the Accounting Department at the University at Albany, State University of New York. He has written extensively in the areas of scorecards, activity-based costing, and cost management, and his work has been published in a variety of publications.

Toby Hatch is a Domain Leader for Performance Scorecard and Business Modeling with Hyperion Solutions. Ms. Hatch has been involved with supporting and implementing scorecard systems, performance management solutions, and activity-based management solutions in companies around the world since 1988. Based on five years of research on implementing scorecard systems, she has published numerous articles in various magazines.

Denis Desroches is a Domain Leader in the business performance management field with Hyperion Solutions. Since 1993, he has supported organizations with the selection, implementation, and knowledge acquisition of scorecard, performance management, and activity-based management solutions.

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