Second-Wave Enterprise Resource Planning Systems: Implementing for Effectiveness

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Graeme Shanks, Peter B. Seddon, Leslie P. Willcocks
Cambridge University Press, Sep 11, 2003 - Business & Economics - 449 pages
The most important class of enterprise system is Enterprise Resource Planning (ERP) systems. Organizations typically take the decision to employ ERP systems in order to streamline existing processes. Once these new systems are in place, far more can be achieved by leveraging the technology to maximize the capabilities and benefits of ERP-enabled processes. In this book, the editors have assembled some of the world's best research on ERP systems to provide a foundation for second wave improvements to enterprise systems. Written primarily for managers and consultants, this book is also an ideal reference for business schools and researchers.
 

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Contents

List of Contributors page ix
1999
Overview
2008
Cultural Aspects of Enterprise Systems
2014
Problems Encountered
23
Towards an Assessment
54
A Comprehensive Framework for Assessing and Managing
1975
Sustainable Lessons New Modes
2001
From Risks to Critical Success Factors
1991
Offsetting ERP Risk through Maintaining Standardized
6
From Learning to Knowledge
1986
Good or Bad for SMEs? 275
9
Enterprise System Management with Reference Process Models 315
1999
An ERP Implementation Case Study from a Knowledge
1982
Knowledge Integration Processes within the Context of Enterprise
1998
An Exploratory Analysis of the Sources and Nature of Misfits
1967
Implementing Enterprise Resource Packages? Consider Different
1982

Risk Factors in EnterprisewideERP Projects 157
1995
Resource Planning System Implementation 180
9
A Model for
1995
Future Directions
2008
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About the author (2003)

Leslie P. Willcocks is Andersen Professor of Information Management and E-business at Warwick Business School, UK, Associate Fellow at Templeton College, Oxford, and is Visiting Professor at Erasmus University, University of Melbourne, and Distinguished Visitor at the Australian Graduate School of Management.

Peter B. Seddon is Associate Professor in the Department of Information Systems at The University of Melbourne, Australia.

Graeme Shanks is Associate Professor and Deputy Head of the Department of Information Systems at The University of Melbourne. He holds a PhD in Information Systems from Monash University.

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