What people are saying - Write a review
We haven't found any reviews in the usual places.
Introduction to Selling
The Salesperson and Human Relations
12 other sections not shown
Other editions - View all
able answer objections ask the customer ask your customers assist the customer attitude briefcase buyer benefits buying process buying signals camera car battery close the sale color comfortable customer objections customer wants customer's buying motives customer's needs customer's objection customers buy customers to buy decided customers determine the customer's dress shirt empathy employees example Explain feature-benefit sales presentation features and benefits features into buyer feel Goals After studying hair dryer help customers help the customer ILLUSTRATION important interest Johnson lawn mower listen luggage merchandise approach microwave oven needs and wants picture preapproach product or service products and services purchase qualifying questions sales demonstration salespeople satisfy selling process selling skills selling techniques shoes show the customer snow blower stereo suggestion selling sure talk tell tion tomers trial close undecided understand want to buy wants and needs wise buying decision