Selling Services: Sales 12.06
The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well-versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self-development for sales people.
What people are saying - Write a review
We haven't found any reviews in the usual places.
120602 What Is Selling Services?
120603 The Evolution of Selling Services
120604 The EDimension
120605 The Global Dimension
120606 The State of the Art
120607 In Practice
120608 Key Concepts and Thinkers
Account management asking aspects automatic pilot basis beneﬁts better buyer buying process certainly Chapter checking clear client cold calling competitive complex conﬁdence Consultative Selling Customer Relationship Management deal deployed describe difﬁcult effective ensure especially example ExpressExec factors ﬁeld ﬁnal ﬁnancial services ﬁnd ﬁnding ﬁrm ﬁrst ﬁt ﬂexible focus Global Huthwaite important impression individual inﬂuence intangible involved jargon kind look magazine Mark McCormack marketing mix match means mind necessary need identiﬁcation ofﬁce organization overall particular perhaps persuasive potential precision presentation problems professional services prospects questions reﬂect sales approach sales jobs sales management sales person sales process sales role sales success sales techniques satisﬁed sector seller selling sequence selling services service selling signiﬁcant situation skills someone sort speciﬁc sports agent stage sufﬁcient tailored talk task telephone things Website