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ROUTINE WORK? A LIST OF JOB DEMANDS
Contexts of the study
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Australian award restructuring back office Branch Manager building society career paths career structure cent centres Chapter classifications competencies context contingency management cost counter credit union customer service officer defined deskilling distribution electronic funds transfer enhance productivity example experience factors family responsibilities finance industry Finance Sector Union finance sector workers financial institutions formal full-time functional flexibility gender grade head office identify improvements increased indicated Industrial Relations interviewed involved job appraisal job description job design job enrichment job evaluation labour market major private banks objectives organisation outcomes output paid part-time employment part-time teller part-time women workers part-time workers Pay Equity performance performance appraisal problems procedures productivity enhancement productivity measurement range recognised recruitment relationship role seen service industries service quality service sector staff staffing tasks technological change wage Whilst women bank workplace bargaining workplace productivity