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Summary of Best Practices Integral to Strategic Planning
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achieve activities Balanced Scorecard Baldrige Benchmarking Partner best practices best-in-class organizations budget business planning chief executives communication competitive considered Consortium Benchmarking Study Consortium Team corporate level create culture customer focus customer satisfaction customer-driven strategic planning Department developed drive e-mail effective employees ensure environmental scan federal agencies feedback focus groups focused future Government Performance iden identified implementation important improve input Internal Revenue Service Key Performance Indicator leaders leadership metrics mission National Performance Review needs and expectations ning process nization objectives Office operations orga organization's Organizational capacity organizations studied partner organizations partners recognized Performance and Results Performance Assessment performance measures Planning Phone number products and services requirements resource Results Act scenario planning senior Setting Strategic Directions Social Security Administration stakeholders Strategic dissonance strategic guidance Strategic Management strategic planning process structured targets tion tium tomers tool top management value-added Vice President vision