Settle it out of court: how to resolve business and personal disputes using mediation, arbitration, and negotiation

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J. Wiley, Jun 1, 1994 - Language Arts & Disciplines - 256 pages
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Settle it out of court: how to resolve business and personal disputes using mediation, arbitration, and negotiation

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Alternate dispute resolution (ADR) is a means by which business and personal conflicts may be settled with less cost and aggravation than going to court. ADR may involve negotiation (parties thrash ... Read full review

Contents

The Critical Role of Emotions in Every Conflict
15
How to Use Ritual
33
How to Invite Your Opponent to Get Together
46
Copyright

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