Sharpening Your People Skills: 10 Tools for Success in Any Relationship
Sharing a lifetime of observations and experience on how to be friends and cultivate friendships, this book lists 28 mistakes that make enemies, explains how to give and receive praise, shows the value of getting along with even disagreeable people, describes how to handle confrontations successfully, reveals ways to channel anger for positive uses, and suggests ways to criticize politely and productively.
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Good Bad and Ugly Words
Seven Words That Can Revolutionize Your
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