Show Me the Money: How to Determine Roi in People, Projects, and Programs: Easyread Large Bold Edition

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ReadHowYouWant.com, Mar 30, 2009 - Business & Economics - 484 pages
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In recent years, we have witnessed change in organizational accountability, especially toward investment in people, programs, projects, and processes. Project sponsors and those who have responsibility for project success have always been concerned about the value of their initiatives. Today this concern translates into financial impact-the actual monetary contribution from a project or program. Although monetary value is becoming a critical concern, it is the comparison of this value with the project costs that captures stakeholders' attention-and translates into ROI. Show me the money" is the familiar response from individuals asked to invest (or continue to invest) in organizational efforts. At times, this response is appropriate. At other times, it may be misguided; measures not subject to monetary conversion are also important, if not critical, to most projects. However, excluding the monetary component from a success profile is unacceptable in this age of the "show me" generation. The monetary value is often required before a project is approved. Sometimes, it is needed as the project is being designed and developed. Other times, it is needed after project implementation. This issue is compounded by concern that most projects today fail to live up to expectations. A systematic process is needed that can identify barriers to and enablers of success and can drive organizational improvements. The challenge lies in doing it-developing the measures of value, including monetary value, when they are needed and presenting them in a way so that stakeholders can use them
 

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Contents

THE VALUE EVOLUTION
1
THE ROI METHODOLOGY A BRIEF OVERVIEW
21
PROJECT NEEDS AND OBJECTIVES ENSURING BUSINESS
54
REACTION AND PERCEIVED VALUE
98
LEARNING AND CONFIDENCE
115
APPLICATION AND IMPLEMENTATION 140 Chapter 7 IMPACT AND CONSEQUENCES
160
ISOLATION OF PROJECT IMPACT
195
SHOW ME THE MONEY CONVERTING DATA TO MONEY 233 Chapter 10 THE INTANGIBLE MEASURES
276
PROJECT COSTS AND CALCULATING ROI
315
THE BUSINESS CASE FORECASTING VALUE INCLUDING
341
RESULTS REPORTING
382
IMPLEMENTING AND SUSTAINING ROI
415
Jack J Phillips PhD
441
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