Show Me the Money: How to Determine Roi in People, Projects, and Programs: Easyread Comfort Edition

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ReadHowYouWant.com, Mar 30, 2009 - Business & Economics - 524 pages
In recent years, we have witnessed change in organizational accountability, especially toward investment in people, programs, projects, and processes. Project sponsors and those who have responsibility for project success have always been concerned about the value of their initiatives. Today this concern translates into financial impact-the actual monetary contribution from a project or program. Although monetary value is becoming a critical concern, it is the comparison of this value with the project costs that captures stakeholders' attention-and translates into ROI. Show me the money" is the familiar response from individuals asked to invest (or continue to invest) in organizational efforts. At times, this response is appropriate. At other times, it may be misguided; measures not subject to monetary conversion are also important, if not critical, to most projects. However, excluding the monetary component from a success profile is unacceptable in this age of the "show me" generation. The monetary value is often required before a project is approved. Sometimes, it is needed as the project is being designed and developed. Other times, it is needed after project implementation. This issue is compounded by concern that most projects today fail to live up to expectations. A systematic process is needed that can identify barriers to and enablers of success and can drive organizational improvements. The challenge lies in doing it-developing the measures of value, including monetary value, when they are needed and presenting them in a way so that stakeholders can use them
 

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Contents

THE VALUE EVOLUTION
1
THE ROI METHODOLOGY A BRIEF
23
PROJECT NEEDS AND OBJECTIVES
59
REACTION AND PERCEIVED VALUE 106 Chapter 5 LEARNING AND CONFIDENCE 124 Chapter 6 APPLICATION AND IMPLEMENTATIO...
252
THE INTANGIBLE MEASURES 298 Chapter 11 PROJECT COSTS AND CALCULATING
341
THE BUSINESS CASE FORECASTING
369
RESULTS REPORTING
415
IMPLEMENTING AND SUSTAINING
451
Jack J Phillips PhD
479
Copyright

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