Social Psychology of the Work Organization
"This book is intended as an introduction to the social psychology of work organizations--organizations like automobile companies, textile factories, steel mills, electric power plants, and armies. Our topic of interest is the relationship of man to the organization in which he works; his sense of satisfaction, involvement, feelings of identification or loyalty, conflicts, and tensions--as well as his effort in support of, or in opposition to, the formerly defined goals of the organization."--Amazon.com.
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THE HUMAN FACTOR
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absenteeism adjustments administrative approach attitudes authority Autonomy program behavior Bethlehem Iron Company bureaucratic cent chapter clerks cohesive groups concerned conflicts conformity consideration create crew decisions discuss effects efficiency Elton Mayo emotion employees example exercise experiment experimenters feel Figure foremen formal organization frustration Furthermore ganization girls Hawthorne research Hawthorne study Hierarchical program human relations human-relations illustrates imply important increased individual industrial industrial psychology influence informal organization initiating structure interpersonal job satisfaction Kahn leader leadership less levels managerial Mary Parker Follett ment methods morale motivation noncom norms Operator opposition organization members organizational participation participative decision performance persons problems productivity psychologists question questionnaire rational relationship relatively relay-assembly test room responsibility rest pauses role say say say scientific management sense showed significant social psychology standards subordinates superior supervision supervisors supervisory practice T-Group Tavistock Institute Taylor tion union stewards workers