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Why Are Problems Such Problems? Your Basic Wants and Needs
Define Problems So They Can Be Solved
Is Somebody Else Responsible for Your Feelings?
The Past Doesnt Have to Control the Present
Whats Going On? Awareness of Your Feelings and Thoughts
Verbal and Nonverbal Behavior What Are You Saying About Yourself?
Changing Your Behavior Selfmanagement
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action aggressive anger angry asked assertive avoid awareness bad feelings basic belief system biofeedback block boss brainstorming Chapter child commitment communication Consultant Chair creative thinking critical deal decide decision defined depressed develop discomfort discount distort driver emotional Eric Berne Evaline example exercise experience expression fantasy father fear feel bad give goal guilt habits ideas identify individuals invite involves John Grinder Joseph Wolpe label life-style logical manipulate ment motivate needs negative never okay parents passive behaviors person position possible prob probability problem chair problem solving Psychotherapy reality redefine reinforced Richard Bandler role rule secondary gains self-management sequence situation skills social solution training solve the problem solver chair someone step stimuli stop structure synectics take responsibility technique therapist therapy things thinker thought tion Transactional Analysis trigger phrases Try Hard two-chair uncomfortable feeling wasters wife worry