Solving the Frontline Crisis in Long-term Care: A Practical Guide to Finding and Keeping Quality Nursing Assistants

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Frontline Publishing Corporation, 1996 - Medical - 113 pages
This resource is full of practical tips for creating a stable and loyal frontline caregiving staff. Based on over a decade of original research, this Special Report examines the industry-wide problem of recruitment and retention in all its complexity, and shows you how to solve it in your facility! As we move into the 21st century, the long-term care industry will find itself dealing with a frontline staffing crisis that will make today's problems seem like "the good old days." There is no escape from this demographic reality. However, there are ways to prepare for it, and to begin to change your turnover situation right now. With Solving the Frontline Crisis in Long-term Care, you'll be able to: Understand the real factors that drive the cycle of turnover, Compute your present turnover rate and plan steps to decrease it, Accurately diagnose the specific kind of turnover your facility experiences, Review "best practice" models from around the country, Find the particular strategy that will be most successful in your facility, Build a stable, competent, and loyal frontline workforce for the future.

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Contents

The Demographic Wakeup Call
9
The Revolving Door and Why It Turns
37
Recruiting for Excellence
51
Copyright

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About the author (1996)

Karl Pillemer, Ph.D. is the Hazel E. Reed Professor of Human Development at Cornell University and Professor of Gerontology in Medicine at the Weill Cornell Medical College. Since 1993, he has been Director of the Cornell Institute for Translational Research on Aging, a center devoted to using research to create interventions to improve the quality of life of older persons. For the past two decades, he has conducted a program of research involving staff in nursing homes and other long-term care environments. Projects have included a longitudinal study of relationships between family members of residents with staff in nursing homes, and the first scientific study of abuse of residents in long-term care. He has developed and evaluated a number of nursing home interventions, including model training, mentoring, and career ladder programs. These evidence-based interventions include Partners in Caregiving," which builds cooperation and communication between nursing home staff and family members, and "Retention Specialist Program," which improves the ability of nursing homes to retain CNAs. He has written many scientific and trade articles on long-term care staffing, and is the author of the book "Solving the Frontline Crisis in Long-Term Care." Beyond the academic and professional community, Dr. Pillemer has created publications for frontline long-term care workers themselves, including the widely-used "The Nursing Assistant's Survival Guide." He is the founding editor of "Nursing Assistant Monthly," an educational newsletter that reaches thousands of nursing assistants nationwide. In addition, he has served as a consultant to long-term care providers, research groups, and trade organizations around the country and in Europe.

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