Speaking with Confidence and Skill

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University Press of America, 1989 - Language Arts & Disciplines - 238 pages
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Convinced that public speaking fears outranked all other fears, the authors combined their years of teaching novice speakers to set forth their techniques for reducing apprehension and sharpening communication performance skills. The three basic techniques stressed are cognitive structuring (or attitude change), relaxation techniques and skills training. All of the topics addressed herein are intended for students in basic speech communication classes. Some of the topics are: the process of communication, assessing yourself as a communicator, improving attitudes and reducing apprehension, preparing and delivering a public speech, improving skills in group discussions as well as in all types of social relationships. First published by Harper and Row in 1986.
 

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Contents

The Process of Communication
3
UNDERSTANDING THE PROCESS OF COMMUNICATION
4
THE VALUE OF COMMUNICATION
11
ASPECTS OF THE INDIVIDUAL THAT AFFECT COMMUNICATION
12
BECOMING A MORE SKILLED AND CONFIDENT COMMUNICATOR
17
Assessing Yourself as a Communicator
19
FOUR COMMUNICATORS
20
A GUIDE TO SELFASSESSMENT
27
UNDERSTANDING COMMUNICATION CONTEXTS
115
Communication in Social Relationships
117
FUNCTIONS OF OUR RELATIONSHIPS
118
TYPES OF RELATIONSHIPS
119
IMPROVING ATTITUDES IN SOCIAL RELATIONSHIPS
120
REDUCING APPREHENSION IN SOCIAL RELATIONSHIPS
126
IMPROVING THE SKILLS OF RELATING
130
SUMMARY
142

YOUR PERSONAL COMMUNICATOR PROFILE
44
YOUR PERSONAL IMPROVEMENT PROGRAM
45
SUMMARY
46
IMPROVING YOURSELF AS A COMMUNICATOR
49
Improving Attitudes and Reducing Apprehension
51
IMPROVING ATTITUDES
52
CONTROLLING COMMUNICATION APPREHENSION
62
CONTROLLING SITUATIONAL APPREHENSION
66
SUMMARY
69
Setting Personal Communication Goals
71
WHAT IS GOAL SETTING?
72
THE IMPORTANCE OF GOAL SETTING
73
THE STEPS OF GOAL SETTING
75
SUMMARY
87
Assessing the Communication Situation and Listeners
89
WHAT IS SITUATION AND LISTENER ASSESSMENT?
90
THE IMPORTANCE OF SITUATION AND LISTENER ASSESSMENT
92
HOW TO ASSESS A COMMUNICATION SITUATION
93
HOW TO ASSESS YOUR LISTENERS
102
SUMMARY
113
Group Discussion
143
WHAT IS A GROUP?
144
THE GROUP DISCUSSION PROCESS
145
IMPROVING ATTITUDES AND REDUCING APPREHENSION
153
IMPROVING SKILLS IN GROUP DISCUSSION
155
SUMMARY
165
Preparing a Public Speech
167
PUBLIC SPEAKING AS EXTENDED CONVERSATION
168
TYPES OF SPEECHES
170
IMPROVING PUBLIC SPEAKING SKILLS
174
SUMMARY
196
Delivering a Public Speech
199
IMPROVING ATTITUDES AND REDUCING APPREHENSION
200
PREPARING TO DELIVER AND DELIVERING THE SPEECH
204
SUMMARY
223
Notes
225
Glossary
231
Index
235
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