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WHY LEARN TO COMMUNICATE EFFECTIVELYP I
CHANGING BELIEFS AND GAINING ACCEPTANCE
FIRST STEPS IN PREPARING TO COMMUNICATE
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accept achieve action activities answer approach attempt attention attitudes basis become beliefs better bring cause chapter clear communication concerning conclusion consider considerable course desired determine develop discussion draw effective example experience fact feel follow give given goal going human ideas important individual influence instance interest involved kind knowledge leader lecture limited listener listener's look material matter means meeting method mind motivations munication necessary organization outline particular pattern person physical possible preparation present problem questions reading reasons receive requires response result reward role seek situation social sources speaker speaking specific speech statements step student success sure talking things thought tion topic true understanding University various visual