State DOT Outsourcing and Private-sector Utilization
This report will be of interest to state departments of transportation (DOTs), as well as to other transportation professionals and the public who seek to leverage their work forces by outsourcing key activities. The report examines the current practices in outsourcing, what decisions are involved in deciding when to outsource, procuring and administering outsourced services, what are the most commonly outsourced activities, and determining the effectiveness of outsourcing. This report is an update of NCHRP Synthesis 246: Outsourcing of State Highway Facilities and Services, which provided a comprehensive look at the status of outsourcing as it existed in 1997, and the data compiled for this synthesis are compared with the data of the earlier synthesis, where appropriate. The information for this effort was derived in part from a survey questionnaire distributed to all 50 states and the District of Columbia. Replies to the survey came from 38 states and the District of Columbia. Information was also derived from a review of the relevant literature, which focused primarily on the engineering and design elements outsourced by state DOTs.
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CHAPTER TWO LITERATURE REVIEW
CHAPTER FOUR DECIDING TO OUTSOURCE
CHAPTER SIX EFFECTIVENESS OF OUTSOURCING
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activities outsourced activity being outsourced ACTIVITY SATISFACTION Activity agency amount of outsourcing Construction consultant contract COOPERATIVE HIGHWAY RESEARCH cost comparison cost-effectiveness decision to outsource Department of Transportation Design activity group design/build DOT ex officio engineering/design expertise factors Federal Highway Administration Highway and Transportation HIGHWAY RESEARCH PROGRAM in-house included increase ity groups level of outsourcing MICHAEL W million National Academy NATIONAL COOPERATIVE HIGHWAY National Research Council NCDOT NCHRP Synthesis 246 Operations outsource this activity outsourced services outsourcing engineering services prequalified private sector procurement public–private partnerships reasons for outsourcing Right-of-Way SATISFACTION Activity Rating Senior Program Officer seven activity groups skills or equipment South Carolina specialty skills specific staff constraints staffing TABLE tion tivities toll roads Total Activities Traffic signals Traffic signs Transportation Officials Transportation Research Board trends type of contractor U.S. Army U.S. DOT ex unit price Washington West Virginia Witheford Y Y Y