Statistical Consulting

Front Cover
Springer Science & Business Media, Jan 2, 2002 - Mathematics - 390 pages
The motivation for this book arose from the statistical consulting course that we have taught regularly for several years. In that course, we focus on the themes: • Understanding the statistical consulting "process" • Developing effective communication skills • Obtaining experience through case studies. In reality, there is no substitute for consulting directly with a client and for this interaction to be effective, good communication skills are essential. Unfortunately, this aspect of a statistician's training is often neglected and statistics graduates have little choice but to learn these skills on the job. One of the purposes of this book is to address this need. Statistical consulting occurs in a diverse range of environments and for tackling real-life statistical problems, the statistician needs to have a strong interest in the scientific method. History itself provides the best examples for developing this interest and so we begin with a brief historical voyage in Chapter 1. There's no time like the present, of course, and in the remainder of this chapter we describe some of the environments in which statistical consulting plays a major role. A detailed discussion on verbal and written communication skills that will be required in a consulting environment is presented in Chapter 2.
 

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Contents

Introduction to Statistical Consulting
3
11 History of the Scientific Method
4
12 The Development of Statistics
8
13 An Overview of Statistical Consulting
11
14 Statistical Consulting Environments
13
Communication
27
21 Verbal Interaction
28
22 Other Aspects of Verbal Interaction
35
63 A Device to Reduce Engine Emissions
216
64 Reverse Psychology
220
Case Studies from Group II
235
71 The Flick Tail Study
236
72 Does It Have Good Taste?
240
73 Expenditures in NY Municipalities
255
74 Measuring Quality Time
265
Case Studies from Group III
273

23 How to Write Reports
38
24 Basic Guidelines for Writing
43
25 How to Make Effective Presentations
46
26 The Importance of Quality Graphics
50
Methodological Aspects
61
32 Data Processing
69
33 Statistical Issues
73
34 Statistical Methods Used in Consulting
80
35 Standard Methods
81
36 General Methods
124
37 Design of Experiments
133
38 Statistical Software
140
A Consulting Project from A to Z
147
42 Financial Issues
149
The First Meeting
150
44 Documentation
163
45 Project Analysis
166
Presenting the Results
174
47 The Final Report
180
48 Postscript
190
Case Studies
195
Introduction to the Case Studies
197
52 Case Study Details
198
Case Studies from Group I
203
61 Job Promotion Discrimination
204
62 The Case of the Lost Mail
210
81 A Tale of Two Thieves
274
82 Plastic Explosives Detection
285
83 A Market Research Study
289
84 Sales of Orthopedic Equipment
297
Additional Case Studies
309
91 Improving Teaching
310
92 Random Sampling?
312
93 Left or Right?
313
94 Making Horse Sense
315
95 The Tall Redhead
316
96 Bentleys Revenge
317
97 Wear What You Like?
318
98 An AIDS Study
319
Resources
321
A2 Datasets for Case Studies in Part II
325
Statistical Software
331
B2 SPLUS
342
Statistical Addendum
361
C1 Univariate Distributions
362
C2 Multivariate Distributions
365
C3 Statistical Tests
368
C4 Sample Size
372
References
375
Index
385
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