Administrative Medical Assistant

Front Cover
Saunders, 1999 - Medical - 276 pages

Contents

Introduction to Medical Assisting
1
Medical Assisting Externship and Preparing to Find a Position
8
A Brief History of Medicine
15
Medical Practice Systems
21
Medical Ethics 6
27
Medicine and the Law 8 Patient Reception
33
Interpersonal Skills and Human Relations
39
Telephone Techniques
61
Managing Practice Finances
137
Banking Services and Procedures
155
Billing and Collecting Procedures
167
Health Insurance and Managed Care
177
Coding and Claims Processing
190
Assisting with Library Research Trave and Meetings 23 Facility Environment
213
Management Responsibilities
221
Assisting with Office Emergencies
231

Appointments Scheduling and Time Management
67
11
68
Correspondence and Mail Processing
83
Dictation and Transcription
91
The Computer in Medical Practice
103
14
104
Filing Methods and Record Keeping
111
15
114
Health Information Management
121
Professional Fees and Credit Arrangements
129
APPENDICES A Procedure Competency List and Evaluation Form B Internet sites and Other Resources
239
7
244
15
245
21
246
27
255
33
6
39
8
91
9
153
11
Copyright

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