Sustainable Business and Industry: Designing and Operating for Social and Environmental Responsibility

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ASQ Quality Press, Jan 1, 2011 - Business & Economics - 191 pages
This book is an introduction to developing and implementing a successful program in the domain of sustainability and social responsibility. The reader is exposed to financially, environmentally, and socially responsible objectives that are supported by strategies and achieved by clear tactics that have measurable outcomes. The reader is introduced to methods of implementing technologies and practices and will also learn how to measure the consequent social and environmental performance for written reports and persuasive presentations. This book also reveals why we should be sustainable by explaining seemingly complex topics in science in a way that requires very little math or science background. The overview also captures how sustainability and social responsibility can be the source of process and product innovation. This book's approach is practical yet scientific. The nine chapters are dedicated to the practice of environmental and social responsibility in ways that achieve financial stability over the long run. As a result, these chapters help us understand not just why businesses need to be more responsible but how businesses can be more successful over the long run. International standards are given full treatment. ISO 26000 is given detailed attention, slightly more than ISO 9000 or ISO 14000, because it melds guidance on both environmental and social responsibility into one general concept of social responsibility. This book also specifies how to use traditional methods such as Six Sigma, lean, and operations research to improve processes, reduce resource use and waste, and make better social and environmental decisions that are based upon data from key financial, social, and environmental performance indicators. Internal and external data sourcing are given full treatment along with basic statistical data management. A recurring theme throughout the book is the integration of traditional methods of continuous improvemen
 

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Contents

Making the Case for and Defining Sustainability Social Responsibility and Environmental Responsibility
1
RESOURCE NEEDS
2
GLOBAL WARMING
3
POPULATION GROWTH AND MIGRATION
6
THE ORGANIZATION
9
Conveying and Reporting on a Mission and Vision of Environmental and Social Responsibility
15
PUBLIC AND PRIVATE ORGANIZATIONS
18
THE PRINCIPAL AGENT PROBLEM
19
Sustainable Commercial and Industrial Plant Operations
87
BUILDING OPERATIONS
88
HYBRID VEHICLES AND BUILDINGS
89
A NEW STANDARD IN BUILDING SCIENCE
92
COMMISSIONING
93
LEED GREEN BUILDINGS
95
ENERGY AUDITING
98
THE BUILDING AND ENERGY
99

REPORTING ENVIRONMENTAL PERFORMANCE SCORES
20
THE REAL BALANCED SCORECARD
21
APPLICATIONS OF SUSTAINABILITYDEMING AND JURAN
22
The LocalGlobal Three Bottom Lines ISO 9000 14000 and 26000
25
ISO
27
ISO 14000
29
ISO 26000
32
THE FOURTH BOTTOM LINE
39
Social and Environmental Responsibility Measures
41
THE ALLPURPOSE ENVIRONMENTAL PERFORMANCE MEASUREBTU
46
FOOTPRINTS
47
DO WE FIT ON THE PLANET?
50
ENVIRONMENTAL AND SOCIAL ACCOUNTING
52
MEASURING SOCIAL VALUE
53
MEASURING BEHAVIOR
57
MEASURING INTENTION
58
MEASURING SUBJECTIVE NORMS
60
MEASURING PERCEIVED BEHAVIORAL CONTROL
62
ASSESSMENT AND AUDITS
65
Resources Finance and Return on Responsible Investment
67
FINANCIALECOLOGICAL RETURNS
68
ENERGY PERFORMANCE CONTRACTING
71
FINANCIALSOCIAL RETURNS
73
Financial Environmental and Social Unity Projects New Applications in Research Statistics and Continuous Improvement
75
PROJECT METHODS
77
ABBREVIATED SCIENTIFIC APPROACH
78
ABBREVIATED SIX SIGMA APPROACH
83
PLANDOCHECKACT
85
INSTINCT
86
SMART SYSTEMS
100
THE ENERGY PLAN
102
WHAT ABOUT THE MIDSIZED BUSINESS?
103
Responsible Lean Logistics
107
THIRDPARTY LOGISTICAL OPERATIONS PROVIDERS
108
DEPENDENT NETWORK
109
REVERSE LOGISTICS
110
PROVIDING SERVICE NOT PRODUCTS
111
ABBREVIATED LEAN
112
PUSHING PULLING AND UNDERSTANDING
113
PROCESS MAPPING
116
WASTE
118
LEAN ANALYSIS
119
LOGISTICS AND QUALITY
121
A Sustainable Economy
125
MACROMICRO DISCONNECT
127
INTERNATIONAL DISCONNECT
128
GDP
129
WORLD ECONOMY
132
ITS ALL ABOUT EXTERNALITIES
134
SYSTEMS THINKING
135
The Basics of Quantitative Analysis What Every Manager Should Know about Statistics
137
Social and Environmental Responsibility Measures A Survey Instrument
159
Heat Literacy What Every Manager Should Know about Basic Heat Energy
163
References
179
Index
183
About the Author
191
Copyright

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