Take It to Heart: Cnas Solutions to the Staffing Crisis
Hartman Publishing Inc, 2000 - Health & Fitness - 112 pages
From Bethany Knight, best-selling author of For Goodness? Sake: A Daily Book of Cheer for Nurse?s Aides and Others Who Care, and Lisa Cantrell and Lori Porter, co-founders of the National Association for Geriatric Nursing Assistants (NAGNA), comes a new book on attracting and rewarding nursing assistants. Armed with extensive experience, the authors take an insightful and probing look at the staffing crisis in long-term care, and offer valuable suggestions to stop CNA turnover. ?We are not the authors, merely the privileged scribes of Take It to Heart: CNAs? Solutions to the Staffing Crisis. Since 1981, we?ve been taught the book?s message by listening to and watching thousands of dedicated nursing assistants. Reading their wisdom as presented here, readers will discover how to end the staffing crisis in long-term care.?
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Your Facility The Heart of the Community
Attitude and Language How We Think and Talk about One Another
Talk to Me Listen to Me CNAs as Resident Advocates
Attract and Reward CNAs as Recruiters
Defining Quality Pursuing a Vision
Doing Death Well Addressing a Difficult Subject
Creating Good Conditions Improving the Environment
Spreading Good News CNAs as Spokespersons
About the Contributors
administrator Alleluia America's answer asked attitude behavior Bethany Knight Beverly budget bumper sticker career caregivers Certified Nursing Assistants charge nurse CNA Leadership comfort create Crowder College culture death dents direct care staff Director of Nursing emotional benefits employees environment facility's feel Geriatric Nursing HCFA hear heart heart-healthy facilities heart-healthy nursing hires honor hospital Improve Staff Retention in-service individuals interview leaders Lisa Cantrell listen living long-term long-term care looking Lori Porter Martin Day meaningful Medicaid meeting Michael Long Missouri NAGNA Leadership Team NAGNA member nursing assistant's nursing facility nursing home staff Partner Aide percent position problems professional resi resident's responsibility rewards role shift someone staffing story stress balls survey talk tell tion told turnover University of Wisconsin-Madison Vision Mapping Wellsville Wichita State University workers workplace