Taking Care of Business: How to Become More Efficient and Effective Using ISO 9000 |
Contents
Taking Care of Business | 3 |
What Are the ISO 9000 Standards? | 11 |
CustomerMarketing Benefits | 27 |
Copyright | |
5 other sections not shown
Common terms and phrases
A.G.A. Quality accuracy and precision ANDREW BERGMAN areas assessment assurance auditor BETH KRENZER Black and White calibration Cause-and-effect diagram changes companies compliance Corporate ISO Coordinator corrective action cost critical customer requirements customer-supplier DARYL PARKER Data deficiencies defined delivery Design Control document control Eastman Kodak employees engineering ensure evaluate EXPERT'S CORNER Insights identified improvement Insights and Tips Inspection and Testing internal audits ISO 9001 Requirements ISO implementation ISO registration JOANNE MAYO Kodak Park L.L. Bean Manager of Certification materials ment monitored nonconforming products operations organization organizational OTS Quality Registrars packaging Pareto chart performance personnel problem procedures process control product development product quality product recall product testing Purchasing quality documentation quality initiative Quality Management quality policy quality records quality requirements quality system requirements QUICK SCAN ISO responsible specifications statistical Statistical process control storage test equipment tion Total Quality Management understand verify White Film Manufacturing