Talk, Inc.: How Trusted Leaders Use Conversation to Power their Organizations

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Harvard Business Press, May 29, 2012 - Business & Economics - 320 pages
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Conversation-powered leadership

How can leaders make their big or growing companies feel small again? How can they recapture the “magic”—the tight strategic alignment, the high level of employee engagement—that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this conundrum lies in the power of conversation.

In Talk, Inc., Boris Groysberg and Michael Slind show how trusted and effective leaders are adapting the principles of face-to-face conversation in order to pursue a new form of organizational conversation. They explore the promise of conversation-powered leadership—from the time-tested practice of talking straight (and listening well) to the thoughtful adoption of social media technology. And they offer guidance on how to balance the benefits of open-ended talk with the realities of strategic execution.

Drawing on the experience of leaders at diverse companies from around the world, Talk, Inc., offers provocative insights and user-friendly tips on how to make organizational culture more intimate, more interactive, more inclusive, and more intentional—in short, more conversational.
 

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User Review  - PennyMck - LibraryThing

Talk, Inc.: How Trusted Leaders Use Conversation to Power their Organizations by Boris Groysberg & Michael Slind is a thought-provoking overview of how organizational leaders can improve their ... Read full review

Contents

Introduction
1
one Up and Down
13
two Walking the Talk
37
three Talk Inc Points TIPs
55
four Back and Forth
63
five Walking the Talk
87
seven Give and Take
117
ten Open and Close
173
eleven Walking the Talk
199
twelve Talk Inc Points TIPs
223
Afterword
229
Acknowledgments
241
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About the author (2012)

Boris Groysberg is a professor in the Organizational Behavior unit at Harvard Business School. Previously, he worked at IBM. His first book, Chasing Stars, was published in 2010. Michael Slind is a communication professional. He has worked at Fast Company magazine and Harvard Business School.

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