Taming the Abrasive Manager: How to End Unnecessary Roughness in the Workplace

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John Wiley & Sons, Sep 24, 2007 - Business & Economics - 288 pages
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Taming the Abrasive Manager is an ideal resource for managers, human resource professionals, coaches, and anyone who works for or with an abrasive boss. Executive coach Dr. Laura Crawshaw— known as the “Boss Whisperer” for her work in this field—shares her discoveries on how to tame the deep fears that drive abrasive managers to attack their coworkers. In her straight-shooting style, Crawshaw offers invaluable insights gained from her encounters with abrasive bosses in corporate jungles who aggressively defend against threats to their dominance in the high-risk business of survival. These insights, combined with lessons learned from employees and organizations who have successfully reined in their unmanageable bosses, provide realistic solutions that will improve the workplace for everyone.
 

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Taming the Abrasive Manager

User Review  - jan062008 - Overstock.com

Dr. Crawshaw provides insight that can only come from such a unique background and combination of experience that spans multiple disciplines. Brilliant. Read full review

Contents

Chapter 1 Abrasive Bosses and the Working Wounded
1
Chapter 2 Boss Whispering
13
Chapter 3 Abrasive Boss Behavior
31
Chapter 4 Bears Bosses and Business
45
Chapter 5 On the Origins of Abrasion
65
Chapter 6 Blinder Than Bats
85
Chapter 7 Why We Dont Take Bulls or Bosses by the Horns
95
Chapter 8 Can Bosses Change Their Blind Spots?
109
Chapter 10 Limits on
147
Chapter 11 Risky Business
159
Chapter 12 The Choice to Change
183
Chapter 13 Ending Unnecessary Roughness
191
Appendix Are You Abrasive? SelfTest
201
References
205
Index
209
Copyright

Chapter 9 Blinders off
123

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About the author (2007)

Laura Crawshaw, Ph.D., L.C.S.W. is president of Executive Insight Development Group, Inc., an executive coaching firm specializing in abrasive leaders and dysfunctional teams. She is a member of the International Society for the Psychoanalytic Study of Organizations, the American Psychological Association, and the International Coach Federation. She can be contacted at www.executiveinsight.com.

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