Team Building: An Exercise in LeadershipTeam building is an essential skill for today's managers. The ability of staff to perform as a team as well as on an individual level is vitally important for the good of the department, as well as that of the whole organisation. In order to build a cohesive team that is motivated towards common goals, managers need to develop a positive attitude and adopt a structured approach to leadership. Managers who adopt these skills will find that their team members achieve more and that the workplace becomes more efficient and productive.With checklists, quizzes and examples, this self-help book provides busy managers and their teams with advice for developing and improving:planning and organisation;communication;training and coaching;the selection of qualified people;commitment and trust;the resolution of conflict and complaints.For managers keen to learn and improve these crucial skills, this informal step-by-step guide provides the keys to setting realistic goals and giving ongoing support and encouragement to their staff. |
Contents
which supervisor would you prefer? | 28 |
select qualified people | 30 |
make training useful | 32 |
employee focus and commitment | 34 |
make commitment possible | 36 |
involve the team in setting goals and standards | 38 |
teach employees problemsolving techniques | 41 |
conditions that support effective problemsolving by teams | 43 |
review your communication skills | 52 |
understand conflict | 54 |
resolving conflict | 59 |
building trust in teams | 61 |
which will you be? | 63 |
accentuate the positive | 65 |
a key ingredient in team building | 67 |
reading review | 77 |
the complaining employees | 45 |
collaboration as a source of power in team building | 47 |
facilitate open communication | 49 |
ten unforgivable mistakes | 80 |
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Common terms and phrases
2nd edition accomplish action plan apply approach assign attitude towards coaching author's on page basic behaviour build a motivating challenge Collaboration common goal conflict resolution cooperation decision desired results develop effective team builder ensure goal achievement establish goals expected feedback feel goal setting goals and standards Group behaviour ideas identify individual Involve team members Janice job requirements Joyce leadership manager Marilyn meet Members contribute Moira and Jeff mutual support need to improve objectives open communication organisational goals organisational needs participate players positive Discipline praise problems productivity profi resolve responsibility reward system Robert and Ginny sender sense of ownership setting and problem-solving sibility solution solving Step style success supervisor be saved tasks team building concepts team building skills team effort team goals Team leaders team members understand team performance Team-centred teamwork techniques tion True trust versus team vidual Win/Lose