Team Metrics: Resources for Measuring and Improving Team Performance
Youve adopted the teamwork approach. Now youre wondering How do we know how well were doing? This book answers the question. Team Metrics contains a collection of tried-and-tested metrics that provide a valid framework for assessing the key areas of teamwork effectiveness. The book also provides suggested next steps so you can build on strengths and remove barriers whether you are a team leader, team member, facilitator, consultant or advisor. Included are a variety of 27 questionnaires, surveys and assessments which can be used in training or everyday situations. They cover management roles, meeting effectiveness, communication, motivation and other key areas for assessing teams whether large or small, new or long-standing, personnel- or operations-focused, creative or strategic. The metrics require only a few minutes to implement making them a quick and effective way to improve the performance of teams and increase the satisfaction of team members.
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achieve Action Plan activity and outline appropriate Approximately 1 hour Audit Autonomous Work Group behave behavior challenge clarify commitment complete the Assessment consider consultant contribution cooperation creative cross-boundary team Dave Francis decisions defined discussion effective team energy Exploited Interactions explore external facilitator feedback flip chart goals groupthink help the team Henley Management College ideas identify important improve individual innovation inter-team Introduce the activity issues Materials All participants Meredith Belbin minutes Myers-Briggs Type Indicator need a copy objectives listed organization outline the objectives overhead projector participants will need Participative Decision PM works hard problem solving process manager Questionnaire relationships Required Approximately Score Sheet shared skills strategic structure tasks team building team development team effectiveness team facilitator team leader team manager team meetings team members feel team needs team performance Team Values team-building intervention team’s things top team untrue