Team Metrics: Resources for Measuring and Improving Team Performance
Human Resource Development Press, 2008 - Business & Economics - 376 pages
Youve adopted the teamwork approach. Now youre wondering How do we know how well were doing? This book answers the question. Team Metrics contains a collection of tried-and-tested metrics that provide a valid framework for assessing the key areas of teamwork effectiveness. The book also provides suggested next steps so you can build on strengths and remove barriers whether you are a team leader, team member, facilitator, consultant or advisor. Included are a variety of 27 questionnaires, surveys and assessments which can be used in training or everyday situations. They cover management roles, meeting effectiveness, communication, motivation and other key areas for assessing teams whether large or small, new or long-standing, personnel- or operations-focused, creative or strategic. The metrics require only a few minutes to implement making them a quick and effective way to improve the performance of teams and increase the satisfaction of team members.
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