Techmares: The World's Dumbest Computer Users

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iUniverse, Jul 1, 2002 - Computers - 156 pages
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"Do I have to be online to download a file?" "It just comes up with a message and says click what?" "Is that the letter zero or the number zero?" Tech Support will never be the same after you meet the world's dumbest computer users. They crawl out from the far corners of the Earth to destroy intelligence as we know it. Proceed with caution.

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About the author (2002)

Timothy D. McLendon serves as a Level 2 computer technician in a major call center environment. He has witnessed the absolute stupidity of thousands of consumers. He is Comptia A+ and Network+ certified.

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