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Analysing technological change at work
Management and technological change
Trade unions and technological change
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approach argued automation autonomy Braverman British Telecom Buchanan and Boddy CAD systems cent centralisation Chapter choice and negotiation collective bargaining computerisation computing and information concerned contingency theory control objectives control systems decision-making decisions delegation deskilling effect EFTPOS electronic engineering equipment evidence example exchange firms functions groups implementation implications increased independent influence industrial relations information technologies innovation introducing new technology introduction involved job content labour process labour regulation maintenance management control management strategy managerial manual workers manufacturing microelectronics organisation structure outcomes of change overall particular personnel policies process of change production process production systems programming reported response senior managers shop stewards significant skill requirements staff stages of change stewards strategic choice Strowger studies suggests supervisors survey task and skill Taylorist technicians technological change technology agreement telephone exchanges trade unions TXE4 unionised unions and workforce United Biscuits whilst Willman Woodward word processors workplace