Telecom Audit

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McGraw Hill Professional, Jan 23, 2003 - Technology - 403 pages
Phone systems, service, data networks, and the Internet are critical pieces of any company’s communications. And most IT professionals don’t understand the effects of deregulation and parallel technologies on the bottom line. Telecommunications companies have more than a 30% error rate on their billing each month. There are only about 4,000 telecom consultants in the country who do nothing but find errors on bills. The economy seems to be crying out for just this type of study. This work explores the various technologies in terms of cost and ROI, sets up some case studies to solve real communications issues, offers cheap ways to meet bandwidth requirements, looks at the players in the marketplace in terms of technology as well as cost, explains what a tariff is and how it can be made to work for you, gives a better understanding of telecom taxes, which ones are required and to what degree, and provides international strategies to manage costs of a national and global network. Reading this book will be like hiring that telecom consultant. SAVINGS!!! – realize 40-60% savings with the information contained in the book “Show me the money” demo included Review – assessing bills to know if you’re overpaying Analysis – benchmarking, comparative technologies, ROI, tariff info, etc. Negotiation – how to work with your various services to ensure you’re getting the best rates possible Cost Justification – finding costs in other areas to justify expenditure in technology Vendor Management – understanding where and how to go to get the best price Recovery of capital – finding out if and when you’ve overpaid, and getting back $ when it’s due Tax Rebates, Relocations, Growth Assessment, and Telemanagement – exploring all the angles to get the most of your telecom dollars

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Contents

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Copyright

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About the author (2003)

Missy Sue Mastel, CPA is the President/Founder of Mass-Tel Communications, a company that helps corporations optimize their telecommunications budget. Since its establishment less than five years ago, Mastel’s company has saved and refunded client businesses more than $6 million in telecom costs and has helped three international telecommunications service providers to expand their market and improve their customer service. A resident of San Francisco, CA, Ms. Mastel holds degrees in accounting, international business management, and theology from Georgetown University and is a member of the AICPA and the California Association of Accounting Professionals. She is an alumna of KPMG and is certified by numerous telecom agencies and service providers throughout the world.

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