Telecom Management Crash Course: Managing and Selling Telecom Services and Products
This guide aims to show telecom service providers how to manage efficiently both their technology advantages and back-end operations in order to survive the harsh economic environment. The book covers such topics as: using CRM to drive business; how globalization issues affect every carrier; how to deal with regulatory uncertainty; and the basics of billing - how not to go out of business.
What people are saying - Write a review
We haven't found any reviews in the usual places.