Telephone Calls: Unity and Diversity in Conversational Structure Across Languages and Cultures
Kang Kwong Luke, Theodossia Pavlidou
John Benjamins Publishing, Jan 1, 2002 - Language Arts & Disciplines - 290 pages
Telephone conversation is one of the most common forms of communication in contemporary society. For the first time in human history, some people are spending as much time, if not more, talking on the telephone as they are on face-to-face conversations. The aims of this book are: to bring together in one volume research on telephone conversations in different languages, to compare and contrast people s methods of handling telephone conversational tasks in different communities, and to explore the relationship between telephone conversational practice and cultural settings. The papers are based on first-hand, naturally-occurring data obtained from a variety of languages, including Chinese, Dutch, English, French, German, Greek, Japanese, Korean, and Persian. Theoretical and methodological issues pertaining to research on telephone conversations are discussed.
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address term American English Amsterdam/Philadelphia answerer answerer’s Arne Bøje bye Bye bye caller canonical Cantonese chuumon closing section co-participants Conversation Analysis conversationalists cultural discourse Emanuel English Ethnomethodology example exchange German Gilles Durand Greek greeting sequence Harvey Sacks hello Hello Hopper Houtkoop-Steenstra how-are-you sequences Identification and recognition identification/recognition indicates interaction interlocutors intonation Iranian Japanese JBCs Jefferson Jørgen Gade Kal2 Kaneda Kansai Kansai Imports kedo Korean language choice linguistic Loip-n maeoki Marsha moshimoshi nuntey offers Okay organisation Parakal participants particle Pavlidou person phatic politeness Pragmatics pre-closing problem reason-for-call recipient’s relationship relevant response routine Sacks’s Schegloff 1986 self-identification sequential service provider shoma Sifianou Social speakers summons-answer switchboard request taarof talk tele telephone calls telephone conversation openings telephone openings telephone rings tion Tony topic turn utterance voice sample Yamamoto yes Hello yes Yes you.do