Telepresence: A Modern Way for Collaborative Work
Raising global competition, increasing customer demand, requests to deliver just-in-time, and an increasing pressure to cut costs are only a few examples to express the need for more flexibility, speed and agility of organizations. Companies in different industry segments can achieve this requirement by flexible organizational structures, a knowledgeable and motivated workforce, and the application of technology and communication media. In this context the composition of teams plays an important role because it has proven to be a fast and comprehensive way to solve problems, to fulfil customer demand, and to develop new products and processes. Over the past decade the construct of teams has further developed into so called virtual teams. Virtual teams are teams which include team members who work together remotely from various locations around the globe. The modality of working in virtual teams becomes more popular as the world's population becomes more connected. Research proposes that virtual teams are as effective as traditional teams. Virtual teams offer the opportunity to meet the challenges of cost effectiveness, product quality, and speed in an international setting that is driven by customer orientation and a rapidly changing economy. Furthermore, people with the most experience and knowledge for a specific business topic can be brought together no matter where they are located in the world. In a virtual team setting, modern communication technology plays an important role because it brings together the virtual team members that are located in various places around the globe. Formerly, members of a traditional team had many opportunities to meet in-person to discuss business and project issues. But with team members working from distributed locations, meeting in-person is hindered. In such cases a team depends heavily on communication technology that offers some kind of substitution for meeting in-person. Video conferencing has long been known as one option
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blogs chapter Cisco TelePresence System communication media company’s conﬂicts Continuous Presence Group costs create data conferencing deﬁned Desciption desktop Desktop conferencing difﬁcult discussions Durate and Snyder e-mail electronic meeting system employees Enterprise 2.0 example face-to-face fellow colleagues ﬁgure ﬁnancial ﬁnd ﬁndings ﬁrst ﬁve ﬁxed ﬂexible fulﬁll geographical distance Graton and Wegryn groupware Halo Collaboration Studio her/his HP Halo Collaboration includes information richness instant messaging interaction Internet Internet Protocol interpersonal ISDN meeting environment meeting participants MindManager modern communication technology ofﬁce online encyclopedia organization organizational personal computer phone calls Presence Group System questionnaire requirements respondents result retrieve date role routine problem sample company schedules sharing social presence soft phone speciﬁc team leaders team’s telepresence locations telepresence meeting rooms telepresence solutions TelePresence System 3000 text messaging topics users video conference video conferencing systems virtual manager virtual meeting virtual team members virtual team setting WebEx Wikipedia workﬂow