Telesales Tips from the Trenches: Secrets of a Street-Smart Salesman

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Business By Phone Inc, 2002 - Business & Economics - 224 pages
 

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good so far... google books

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We ought to have our kids read this in middle school. Whith so much wasted time and energy everywhere you look, isn't about time to learn what effective is?? This book can do more for you than a four year degree!

Contents

Time Management And Organization
5
Presentation Ideas continued
10
Understanding Personality Types
12
Attach Your Own Personality to the Call
18
Tips for Buying Sales Leads
19
Prospecting Tips continued
20
Dont Hang Up
32
Presentation Ideas continued
35
Sending Info
98
I Want To Shop Around
111
Prospecting Tips
128
Find the Influencer
133
If They Are At Another Number
146
Mommys in the Bathroom Right Now
147
Be CustomerFriendly
160
More on Qualifying And Presenting continued
168

Draw Word Pictures
40
Know Why You Are Asking
53
Closing Strategies and Techniques
66
Dealing With Cancellations
79
Last Resort Closing Techniques continued
81
Asking for Referrals
94
Selling On Inbound Calls
182
Collecting Bad Debts
196
Motivation and Attitude
200
Conclusion
216
Copyright

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