Template-driven Consulting: How to Slash More Than Half of Your Consulting Costs

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Springer Science & Business Media, Jul 7, 2003 - Business & Economics - 253 pages
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Template-driven Consulting is a book for managers who have long been searching for a way to cut costs on expensive external business advice. Every day, new stories of companies that have gone belly up or encounter severe financial troubles show up on the front pages of newspapers across the globe. Cost-cutting is again the most pressing issue in organizations - initiating massive layoffs and large-scale reductions in spending on capital goods. Template-driven Consulting (TDC) allows your company to trim down expenses at another source: external consultants. By drawing on the use of templates, TDC at last really brings about the often cited knowledge transfer from consultants to your employees. Applying TDC, your employees are to become your experts, whilst you will see the number of and cost for external consultants decrease tremendously! This book, with its clear structure and hands-on approach, lets you understand the new methodology and will help you in reaping its cost benefits in your company. It provides you all the necessary insights into how consultants are working at your company and how they should be so as not to burn cash by the hour. TDC puts you in the driver's seat and gives you a cutting-edge advantage: empowering your own employees to deliver consulting work usually done by high-priced externals. Template-driven Consulting shows you what you can expect from consultants. Besides, several case studies lay open how business could gain a long-term competitive advantage by applying the TDC methodology.

 

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Contents

Templatedriven Consulting A Concise Overview Introduction
1
The Approach
2
The Benefits of TDC
4
Templatedriven Consulting An Introduction
5
The Origins of TDC
6
Description of TDC
7
Background of TDC
10
Objective of this Book
12
Definition of Templates
124
Historical Development of Templates
125
Key Elements of Efficient Templates
128
Development Path of Templates
132
Typology of Templates and Different Types
136
The Required Skills Triad
141
Abstraction Ability
142
Duallevel Coaching
148

Approach of the Book
13
Benefits for the Reader
14
A Managerial Evaluation of the Consulting Market
19
The Contingency Situation
20
Overview and Evaluation of Key Industries
23
Convergence as a Driving Force
39
Overview of the Consulting Industry
41
The Changing Consulting Industry
43
The Changing Business Environment
47
Boundaryless Networking
50
Increasing Intangibility of Knowledge
56
Growing Cost Pressure
59
Increasing Resistance Towards Consultancy
61
Small Is Beautiful
64
Trust and Personality versus Brand
67
Quality for Fair Price
68
The Learning Dimension of TDC
71
Historical Perspective and Early Approaches
72
Theoretical Background
73
Cognitive Social Learning Core to TDC
77
NeuroLinguistic Programming and Its Impact on TDC
79
The Individuals Learning Perspective
81
Templates and Linked Learning Typologies
87
Challenges of Templatedriven Learning
89
Advantages of Templatebased Learning
92
Templatebased Learning and Consulting
96
The Process Perspective of TDC
99
The Definition
100
The Core Steps of Every Consulting Process
101
Conventional Consulting Processes
106
Recent Consulting Paradigm Shifts
114
Templatedriven Consulting The Four Phases
117
The Tool Dimension of TDC
123
Generic Process Thinking
156
Case Study Elastogran GmbH
161
The Contingency Situation
162
Problem Definition and Understanding
164
Process Evolvement and Abstraction
165
Template Generation
167
Project Work Implementation
168
Quantitative and Qualitative Project Results
172
Case Study Deloitte Consulting
175
The Contingency Situation
176
Problem Definition and Understanding
177
Process Evolvement and Abstraction
178
Template Generation
179
Project Work Implementation
182
Quantitative and Qualitative Project Results
188
Case Study Allianz Group
191
The Contingency Situation
192
Problem Definition and Understanding
195
Process Evolvement and Abstraction
197
Template Generation
200
Project Work Implementation
214
Quantitative and Qualitative Project Results
216
The Future
217
Resume
219
The Benefits of TDC
221
Decreasing Expenditures
222
Process Thinking
223
Focus on Teams and Teamwork
224
Overcoming Shortsightedness and Departmental Thinking
225
Conclusion
226
Further Reading
229
Index
247
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About the author (2003)

Uwe G. Seebacher is Managing Partner at USP Consulting and Associate Lecturer, e.g. at the OU Business School in London, the Vienna University for Business Administration and Economics, and others.

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