Ten Steps to Empower

Front Cover
Harper Collins, Feb 28, 1992 - Business & Economics - 168 pages
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In order to get power you have to give it away--one of the great yet seldom reconized paradoxes of the business world. As Diane Tracy demonstrates in her new book, when managers empower their employees, they gain real power for themselves. Through her Ten Principles for Empowering People, she shows:

  • Why a clear definition of responsibility is the foundation of power
  • How knowledge and information are critical to a person's power
  • How people are empowered when they receive honest feedback on a consistent basis
  • The paradoxical effect of giving workers permission to fail--and thereby sufficienct latitude to succeed
  • Why respect for the individuals is the key to releasing one's personal power
Particularly in turbulent times, empowerment is the key to maximizing productivity, maintaining employee morale, and meeting the long-term objectives of the company. Empowerment is the only way to create a win-win situation for the employee and the manager, the company and the customer.

 

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Contents

Introduction
Power Through Responsibility 15
Power Through Authority 31
Power Through Standards of Excellence 47
Power Through Training and Development 63
Power Through Knowledge and Information 79
Power Through Feedback 95
Power Through Recognition 109
Power Through Trust 121
Power Through Permission to Fail 131
Power Through Respect 145
The Power Pyramid 161
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