Ten Steps to a Results-based Monitoring and Evaluation System: A Handbook for Development Practitioners

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World Bank Publications, Jun 15, 2004 - Government productivity - 248 pages
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An effective state is essential to achieving socio-economic and sustainable development. With the advent of globalization, there are growing pressures on governments and organizations around the world to be more responsive to the demands of internal and external stakeholders for good governance, accountability and transparency, greater development effectiveness, and delivery of tangible results. Governments, parliaments, citizens, the private sector, NGOs, civil society, international organizations and donors are among the stakeholders interested in better performance. As demands for greater accountability and real results have increased, there is an attendant need for enhanced results-based monitoring and evaluation of policies, programs, and projects. This Handbook provides a comprehensive ten-step model that will help guide development practitioners through the process of designing and building a results-based monitoring and evaluation system. These steps begin with a OC Readiness AssessmentOCO and take the practitioner through the design, management, and importantly, the sustainability of such systems. The Handbook describes each step in detail, the tasks needed to complete each one, and the tools available to help along the way."
 

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List of techniques. p 123

Contents

Step 2 Agreeing on Outcomes to Monitor and Evaluate
56
Issues to Consider in Choosing Outcomes to Monitor and Evaluate
57
The Importance of Building a Participatory and Consultative Process Involving Main Stakeholders
58
The Overall Process of Setting and Agreeing upon Outcomes
59
XV
60
Examples and Possible Approaches
61
XVI
62
XVII
63
XVIII
64
Step 3 Selecting Key Performance Indicators to Monitor Outcomes
65
Indicators Are Required for AH Levels of ResultsBased ME Systems
66
The CREAM of Good Performance Indicators
68
The Use of Proxy Indicators
70
XIX
71
The Pros and Cons of Using Predesigned Indicators
72
Constructing Indicators
74
Experience in Developing Countries
75
XX
76
XXI
77
XXII
78
XXIII
79
Step 4 Setting Baselines and Gathering Data on Indicators
80
Establishing Baseline Data on Indicators
81
Building Baseline Information
82
Identifying Data Sources for Indicators
83
Designing and Comparing Data Collection Methods
84
XXIV
85
The Importance of Conducting Pilots
86
XXV
87
XXVI
88
Two Developing Country Experiences
89
Step 5 Planning for ImprovementSelecting Results Targets
90
Factors to Consider When Selecting Performance Indicator Targets
91
Examples of Targets Related to Development Issues
93
The Overall PerformanceBased Framework
94
XXVII
95
Step 6 Monitoring for Results
96
XXVIII
97
Key Types and Levels of Monitoring
98
XXIX
99
XXX
100
Links between Implementation Monitoring and Results Monitoring
101
XXXII
102
Key Principles in Building a Monitoring System
103
XXXIII
104
Achieving Results through Partnership
105
Needs of Every ResultsBased Monitoring System
106
XXXVII
117
The Timing of Evaluations
118
XXXVIII
119
Types of Evaluations
121
Characteristics of Quality Evaluations
126
Examples of Evaluation at the Policy Program and Project Levels
128
Step 8 Reporting the Findings
129
The Uses of Monitoring and Evaluation Findings
130
Presentation of Performance Data in Clear and Understandable Form
132
XXXIX
133
XL
135
What Happens If the ME System Produces Bad Performance News?
136
XLI
137
Step 9 Using the Findings
138
XLII
139
Feedback Knowledge and Learning
140
XLIII
141
XLIV
142
XLV
144
XLVI
145
Strategies for Sharing Information
146
XLVII
147
XLVIII
149
Step 10 Sustaining the ME System within the Organization
151
Six Critical Components of Sustaining ResultsBased ME Systems
152
The Importance of Incentives and Disincentives in Sustaining ME Systems
155
XLIX
156
L
157
LI
158
Validating and Evaluating ME Systems and Information
160
LII
161
Making ResultsBased ME Work for You and Your Organization
162
How to Create ResultsBased ME Systems
165
Summing Up
170
Assessing PerformanceBased Monitoring and Evaluation Capacity An Assessment Survey for Countries Development Institutions and Their Partners
174
Readiness Assessment Toward ResultsBased Monitoring and Evaluation in Egypt
178
Millennium Development Goals MDGS List of Goals and Targets
200
National Evaluation Policy for Sri Lanka Sri Lanka Evaluation Association SLEva jointly with the Policy Development and Implementation
204
Andhra Pradesh India Performance Accountability Act 2003 Draft Act APPAC Act of 2003
211
Glossary OECD Glossary of Key Terms in Evaluation and ResultsBased Management 2002
223
Notes
230
References
231
Useful Web Sites
235
Additional Reading
236
Index
239
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