The 21 Irrefutable Rules for Selling in the 21St Century: And Why Your Business Survival Depends on It

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Author House, May 24, 2011 - Business & Economics - 64 pages
During the years I served as a senior officer and then Chairman and CEO of ServiceMaster, I had the privilege and opportunity of working with Joe Kirday and seeing him grow as a manager, salesperson, and executive. He knows what it means to make the sale and to develop meaningful relationships of trust with customers. This book reflects the wisdom of someone who not only has the knowledge of selling, but also one who has made it happen. C. William Pollard Chairman and CEO (Ret) The ServiceMaster Company Over the past 25 years I have had the privilege to work with Joe Kirday. Joe has always been an executive within our ServiceMaster organization who can get results and make the sale. In this book, you will learn about the ways that Joes sells with his hands, head and heart. It is a great book that will give you an opportunity to learn some very powerful tools to make the sale. Mike Isakson President and COO ServiceMaster Franchise Group Even though I am not officially a sales person, still I learned a lot about the basic principles of selling through reading Joe's delightful book. I believe the principles he puts forward are irrefutable. Selflessness and a desire to meet the needs of others are basic for all jobs and professions. I heartily recommend this book to all who would like to improve their lives and their bottom line. Dr. David King (Th.D.) Pastor and Southern Baptist Missionary to Lebanon Show More Show Less
 

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Contents

Rule One
1
Rule Two
3
Rule Three
5
Rule Four
7
Rule Five
9
Rule Six
11
Rule Seven
13
Rule Eight
15
Rule Thirteen
25
Rule Fourteen
27
Rule Fifteen
29
Rule Sixteen
31
Rule Seventeen
33
Rule Eighteen
35
Rule Nineteen
37
Rule Twenty
39

Rule Nine
17
Rule Ten
19
Rule Eleven
21
Rule Twelve
23
Rule Twenty One
41
Conclusion
43
About the Author
49
Copyright

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About the author (2011)

About the Author Joe immigrated to Canada from Lebanon in 1963 and to the United States in 1967. During his undergraduate studies Joe began working for Sears. In 1969 Joe was drafted into the U. S, Army and served as a Chaplain Assistant earning an Army Commendation Medal and a Bronze Star Medal for meritorious service. Joe also served a year in the Republic of Viet Nam. Joe was honorably discharged in 1972. Joe then returned to work for sears as he continued his undergraduate work on the GI Bill. In 1975 Joe joined Xerox in sales. After completing his undergraduate degree in 1977, Joe joined the ServiceMaster Company being assigned a number of sales and management positions. Joe has been involved in the sales and the sales management functions for over 40 years. He holds a Bachelor of Arts in Business Administration, a Master of Divinity and a Doctor of Ministry Degrees. Joe is also a member of the ServiceMaster Ten Million Dollar Sales Club and is a graduate of the ServiceMaster Graduate Program. Joe has also conducted a numerous Sales Training Seminars in the United States, Canada and Europe. Joe is an ordained Southern Baptist Minister and is heavily involved in his local church. Joe has been married to his wife Debbie for 42 years and they have two grown married children and two grandchildren, Austin and Abbie. Joe and his family reside in the Atlanta area.

About the Author Joe immigrated to Canada from Lebanon in 1963 and to the United States in 1967. During his undergraduate studies Joe began working for Sears. In 1969 Joe was drafted into the U. S, Army and served as a Chaplain Assistant earning an Army Commendation Medal and a Bronze Star Medal for meritorious service. Joe also served a year in the Republic of Viet Nam. Joe was honorably discharged in 1972. Joe then returned to work for sears as he continued his undergraduate work on the GI Bill. In 1975 Joe joined Xerox in sales. After completing his undergraduate degree in 1977, Joe joined the ServiceMaster Company being assigned a number of sales and management positions. Joe has been involved in the sales and the sales management functions for over 40 years. He holds a Bachelor of Arts in Business Administration, a Master of Divinity and a Doctor of Ministry Degrees. Joe is also a member of the ServiceMaster Ten Million Dollar Sales Club and is a graduate of the ServiceMaster Graduate Program. Joe has also conducted a numerous Sales Training Seminars in the United States, Canada and Europe. Joe is an ordained Southern Baptist Minister and is heavily involved in his local church. Joe has been married to his wife Debbie for 42 years and they have two grown married children and two grandchildren, Austin and Abbie. Joe and his family reside in the Atlanta area.

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