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activities apply approach appropriate asked behavior chapter classroom COLUMN Computer-Based Training criteria curriculum data collection delivery methods Development Handbook Development Journal discussion domain effective employees equipment evaluation example exercises external feedback Figure film flipchart focus future group facilitator group members HRD department HRD practitioners Human Resource ideas identify important in-house individual Instructional Design instructional experience instructional materials instructional objectives instructional theory instructional writer instructor interaction issues job aids learners learning experience lesson limited-scope managers McGraw-Hill media specialist meet ment microcomputer Models for Excellence objectives-centered organization organizational outcomes package participants performance Performance Appraisal plans preparing instructional presentation problem procedures program designer quality circle questions require role script Select session simulations skills slide projectors specific steps strategies structure supervisors task analysis terminal objectives tion Training and Development training needs transfer of learning videotape York