The Art of managing your support staff: the legal employer's guide to recruiting, training and utilizing support staff

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Section of Economics of Law Practice, American Bar Association, Dec 1, 1986 - Law - 353 pages
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This book discusses practical ways of dealing with such areas as group interviewing, in-house training programs, labor relations in the law office, flex time, stress and productivity, and absenteeism.

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Contents

Overview of Recruiting Hiring and Staffing
3
Bill Riggs
10
Joscelyn
25
Anne H Butler and Kamla J King
35
Training and Utilization of Law Office Support Staff
43
Training Support Staff in a Large Firm
66
Training Support Staff in a Corporate Law Department
78
Planning and Implementing an InHouse Training
88
Drysdale and Linda J Widrig
130
Davis
139
William A Bachman and Robert D Binderup
147
Introduction to Managing Law Office Support Staff
153
Effective Handling of Employee Terminations
160
Law Office Stress and Support Staff Productivity
177
Creating an Effective Secretarial Supervisory Team
190
The Parttime Law Office Employee
199

Choosing and Using a Law Office Staff Trainer
95
Introduction to Evaluating and Compensating
107
Jerry A Kaufman
116
Donna G Eick
122
A Modular
206
Two Views
212
Applying Management and Motivation Concepts
223
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