The Book of Road-Tested Activities

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Elaine Biech
John Wiley & Sons, Mar 31, 2011 - Business & Economics - 420 pages
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Enhance your toolkit with the best of the best—100+ tested and perfected activities guaranteed to succeed

"A treasured collection with some never-before-seen tools and activities to increase participation and retention for your learners. . . . The 'insider's tips' feature helps even the newest trainer facilitate these activities like a pro."
Jean Barbazette, author of The Art of Great Training Delivery

"I believe in the effectiveness of training activities, the brilliance of Elaine's editorial skills, and the street smarts of my ASTD colleagues. They all come together in this brilliant book."
Dr. Sivasailam "Thiagi" Thiagarajan, of The Thiagi Group; author of Jolts!

"What a wonderful book! . . . This is a must-have reference book for every learning and development professional."
Jack and Patti Phillips, Founders, Chairman and CEO of the ROI Institute, Inc.

Workplace learning professionals are always looking for the best solution—tried-and-true activities, ones that work every time, ones that always lead participants to gain deeper insight into their leadership capabilities and potential. The Book of Road-Tested Activities gives you just what you're looking for: well-crafted games and activities that have been put to the test in real training situations and proven effective.

To create this edited collection, training legend Elaine Biech painstakingly selected the very best—more than 100 activities that ASTD training professionals have taken to the finish line with excellent results.

Divided between activities geared toward specific workshop topics and multi-purpose training tools and techniques, the book covers:

  • Training topics—communication, listening, customer service and sales, creativity and innovation, teamwork, leadership, and more
  • Tools and techniques—icebreakers, openings, reviews, and online learning, plus unique tools that will add a new twist to your own techniques

With both new, innovative activities and classic, dependable ones enhanced with creative variations, Elaine Biech's The Book of Road-Tested Activities provides you with an array of tried-and-true training tools for every occasion and purpose. They'll help you achieve your own stellar track record of successful training and satisfied customers.

 

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Contents

Communication The Most Vital Skill
3
Do You See What I See?
10
Tuscan Summer Evenings
16
Listening The Second Half of Communication
23
Do You Know How to Listen?
32
Yellow Ball
38
Customer Service and Sales Imperative for Organizations
45
Objection Resolution
54
Puzzled Prospects
250
Part of the Big Picture
257
Get Ready for Interviewing
263
Icebreakers Getting to Know You
269
Getting to Know You Getting to Know All About You
277
Guess What We Have in Common
285
LookWhatICan Do
292
Definition BINGO
315

Creative Storming
69
Diversity and Inclusion Valuing Differences
77
Diversity Quilt
83
Cultural Networking
89
Teamwork Get to Know Your Team
101
Three Truths and a Lie
116
Favorites Poker
121
Personality Polaroid
131
Teamwork Working Together
137
Hula Hoop Challenge
172
Think on Your Feet
181
Power of Questions
196
You Be the Ethicist
204
Solving Problems Find Practical Solutions
221
Through the Looking Glass
235
Let Go of Your Fears
321
Jazzed
329
Throw Down Your Answer
336
Answer the Question and Keep the Card
342
Tweet Key Learnings
348
Product Knowledge Scramble
361
Give Them the BlackBerries
367
Deal with It
371
Success Chain
377
Online Learning Tools to Try
387
A Human Touch
394
Virtual Word Cloud
400
Ideas for Your ASTD Chapter
409
About the Editor
421
Copyright

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About the author (2011)

Elaine Biech is president and managing principal of ebb associates inc, an organizational development firm that helps organizations work through large-scale change. Biech is the author and editor of four dozen books, including Pfeiffer Annuals of Training and Consulting, 90 World-Class Activities by 90 World-Class Trainers, Training for Dummies, and others, all published by Wiley. Biech is the recipient of ASTD's highest honor, the Gordon M. Bliss award.

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