The Charismatic Organization: Eight Ways to Grow a Nonprofit that Builds Buzz, Delights Donors, and Energizes Employees

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John Wiley & Sons, Oct 20, 2008 - Business & Economics - 288 pages
The authors offer a framework that allows organizations to go beyond quick fixes and fundraising strategies to a broader paradigm that encompasses community and organization building. What if every person involved with an organization was fully engaged and shared a common goal? What if the efforts of a relatively small ring of staff and board members were amplified by everyone touched by the organization, including current and former volunteers, staff, board members, clients, constituents, funders and supporters? That, the authors show, is the way a charismatic organization operates. The book provides numerous examples of how successful organizations have made this shift, as well as action steps that all organizations can take to perform better.

"In today’s interdependent world, nonprofit organizations have more opportunity than ever before to make a difference in people’s lives. Drawing upon their extensive experience in public service, Shirley Sagawa and Deborah Jospin identify the traits that give successful nonprofits the competitive edge they need to maximize their effectiveness and sustainability. The Charismatic Organization: Eight Ways to Grow a Nonprofit That Builds Buzz, Delights Donors, and Energizes Employees draws an authoritative blueprint for using social capital to transform good intentions into concrete results."– Former President Bill Clinton


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Beyond Charismatic Leaders
Old Paradigms
What Makes a Charismatic Organization?
City Years Social Capital
Defining Social Capital
The Power of Social Capital
Lessons from the Progressive Era
Todays Nonprofit Environment
Lessons for Leaders
Why Communication Matters
The Right Tools
Raw Materials
Tools for Communicating
Make the Office Speak
Lessons for Leaders
Reaching Out

Mission Matters
A Compelling Mission
Honest Tea
Tufts University
Lessons for Leaders
What Is Culture?
Why Culture Matters
The Impact of Culture on Performance
The OPX Story
City Year
Lessons for Leaders
Data Matters
DataDriven Culture
A Road Map and Other Tools
Lessons for Leaders
Disruptive and Sustaining Innovation
Why Innovate
Challenges for Nonprofit Innovators
Building the Capacity for Innovation
Citizen Schools
Systems for Innovation
Lessons for Leaders
The Power of People
Hiring the Right People
The Wrong People
Keeping the Right People
The Board
Making Connections
Lessons from Religious and Education Institutions
City Year
Lessons for Leaders
Involvement with Meaning
Involvement Strategies
Lessons for Leaders
Last Thoughts

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About the author (2008)

Shirley Sagawa and Deborah Jospin run a successful consulting practice, sagawa/jospin, working with dozens of clients in the nonprofit and for-profit sectors, from national nonprofits, foundations, and corporations to small start-ups and local groups on resource development, innovation, strategy, partnerships, and public policy. A national leader, expert on policy and philanthropy, and former presidential adviser, Shirley Sagawa has been called a "founding mother of the modern service movement." Deborah Jospin is the former director of AmeriCorps. During her tenure, AmeriCorps grew to an annual budget of $234 million with 60,000 members serving in 925 programs.
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