The Competency Casebook: Twelve Studies in Competency-based Performance Improvement

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David D. Dubois
Human Resource Development, 1998 - Competency based education - 334 pages
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Competencies, and human competence itself, are rapidly receiving well-deserved recognition as an essential, required element of business success. Without worker competence and supportive organizational practices and strategies, the strategic outcomes desired by organizations can not be realized. Competencies are helping organizations successfully cope with constant and rapid change.

This valuable book contains 12 detailed case studies which provide a snapshot of how a variety of practitioners conceptualized, created, and implemented competency-driven performance improvement opportunities in their organizations. A variety of mechanisms and approaches are represented by cases drawn from organizations from both the manufacturing and service sectors. The cases include projects from areas such as leadership development, human resource practices, technical and professional training and development, and organization development.

 

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Contents

I
v
II
1
III
23
IV
73
V
93
VI
121
VII
159
VIII
189
IX
223
X
243
XI
257
XII
271
XIII
297
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