The Consumer and the health care system: social and managerial perspectives

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SP Books Division of Spectrum Publications : distributed by Halsted Press, 1977 - Medical - 384 pages
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This is a comprehensive collection of materials relating to the phe- nomenon of consumerism in the field of health care. It deals specifi- cally with the consumer movement in the broader context of social and economic change, the anatomy and physiology of organizations, the viewpoints on the consumer movement in health, ranging from strong advocacy to the limitation of the consumer's role, the implementation of the consumer interface with health care providers and emperical research in the area.

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