The Cultural Context in Business Communication

Front Cover
Susanne Niemeier, Charles P. Campbell, René Dirven
John Benjamins Publishing, Dec 15, 1998 - Language Arts & Disciplines - 269 pages
The Cultural Context in Business Communication focuses on differences and similarities in business negotiations and written communication in intercultural settings. To set the scene, Edward T. Hall looks back at culture as an evolutionary concept and Charles Campbell explains the value of classical rhetoric in contemporary cultures. Further contributions present case studies of cross-cultural encounters and discourse aspects in various settings. Steven Weiss explores the proper character of six cultures: Chinese, French, Japanese, Mexican, Nigerian, and Saudi. Other chapters contrast English with cultures such as Chinese, German, Dutch, Finnish, and Irish. The book closes with two chapters on training for effective business communication and provide models in participatory training and gaming.
 

Contents

Introduction
1
I Theoretical Issues
11
Three domains of culture and the triune brain
13
Rhetorical ethos A bridge between highcontext and lowcontext cultures?
31
II Interculturality
49
Negotiating with foreign business persons
51
III The Cultural Context
119
Power and distance as cultural and contextual elements in Finnish and English business writing
121
Parallel texts and diverging cultures in Hong Kong
167
Cultural keywords in ChineseDutch business negotiations
185
Harmonious cooperation in an English German intercultural business negotiation
215
V Training
231
Raising awareness in business communication training
233
The experience of sameness in differencesA course in international business writing
247
Name Index
263
Subject Index
267

Cultural values and Irish economic performance
145
IV Linguistic Perspectives
165

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