The Deming Vision: SPC/TQM for Administrators

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ASQC Quality Press, 1992 - Business & Economics - 209 pages
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American companies concerned with quality look to masters like W. Edwards Deming for ways to improve performance. But unless adequate time is devoted to studying Demings extensive work, managers can become frustrated by the complexity of his ideas. Fellers capsulizes Deming's philosophy and offers new insights to drive companies toward quality transformations.

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How Could We Have Known?
The Vision
The Big Picture

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About the author (1992)

A quality-management consultant, Dr. Gary Fellers has been presenting the Deming methods to managers and trainees for more than twenty-seven years. His articles on the subject of quality control have appeared in publications ranging from Quality Digest to TAPPI Journal. He also is the author of Creativity for Leaders, published by Pelican.

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