The Disaster Recovery Handbook: A Step-by-step Plan to Ensure Business Continuity and Protect Vital Operations, Facilities, and Assets

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AMACOM Div American Mgmt Assn, 2011 - Business & Economics - 440 pages
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Katrina, 9/11, and the BP oil spill are the kinds of deep-impact disasters that every company dreads. But even everyday threats--a roof collapsing, a computer network failing, a gas truck toppling over on the highway and shutting down distribution lines--can seriously disrupt operations, sometimes permanently.

Disaster preparation isn't a "nice-to-have"; it's an imperative. The Disaster Recovery Handbook is your all-in-one toolkit for surviving any potential danger by building a comprehensive recovery plan that spells out exactly what to do, when, and by whom. With a practical, reality-based focus, the book emphasizes getting critical business functions up and running as quickly as possible, and supplies step-by-step instructions and project management tools for making it happen. You'll find guidelines on how to:

- Gather a top-notch team of knowledgeable coworkers, and clarify both the scope of the project and specific tasks and deadlines.

- Identify all of the probable threats that could disrupt your business, and use that information to create a complete risk assessment picture that pinpoints vulnerabilities.

- Select a recovery strategy for quickly restoring vital business functions to a serviceable level, a step that vastly reduces the risk of catastrophe shutting down your doors.

- Write a clear, complete recovery plan for your organization--or customize one of the four plans supplied on the accompanying CD.

- Prepare instructions for salvaging a crippled IT system, or any vital technical function--from restoring a single piece of machinery to maintaining a customer service call center during a disaster.

- Safeguard your irreplaceable data, which can be lost or compromised from factors such as server failures, fire, user errors, or a security breach.

- Plus much more.

All-new chapters provide an overview of project management essentials to ensure your plan is a success, guidelines for effective communication in the early stages of a disaster, instructions on writing disaster recovery plans for every vital business function, tips for mitigating the effect of widespread pandemic, and more.

Packed with forms and checklists on the companion CD, helpful "what to do" sidebars, and recommended strategies for specific scenarios, the second edition of The Disaster Recovery Handbook is your one-stop guide for both avoiding potential trouble and recovering quickly when disaster strikes.

Michael Wallace is vice president of consulting services at Result Data, an IT strategy, business intelligence, and disaster recovery consulting firm. He has 25 years of experience in information systems, including positions as programmer at Reynolds & Reynolds, and president of Q Consulting. He is a member of the Contingency Planners of Ohio and the Project Management Institute.

Lawrence Webber is a Certified Project Manager (CPM) and a Master Business Continuity Professional (MBCP). He has held a variety of positions in the information services field for more than 25 years.

 

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Contents

Overview of the Project
1
Measuring the Impact on the Business
23
Understanding What Can Go Wrong
35
Setting the Direction
71
Dont Just Sit There Do Something
85
Getting It Down on Paper
101
Orchestrating the Recovery
115
Minimizing the Damage
133
Your Connection to the World
267
Covering Your Assets
291
Your Most Irreplaceable Asset
315
The Weakest Link
335
Other People to Worry About
349
Collateral Damage
355
Burning Down the House
365
Your Most Valuable Asset
381

Putting Humpty Dumpty Back Together Again
149
Getting the Office Up and Running
165
CHAPTER 11 Pandemic Plan
179
Take Control of the Situation
199
Test Test Test
221
Keeping the Juice Flowing
249
Keeping Everyone Healthy
399
The Wrath of Man
413
Index
423
About the Authors
439
Copyright

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About the author (2011)

MICHAEL WALLACE is VP of Application Engineering at Result Data, an IT strategy, business intelligence, and disaster recovery consulting firm. He is a member of the Contingency Planners of Ohio and the Project Management Institute.

LAWRENCE WEBBER is a Certified Project Manager (CPM), a Master Business Continuity Professional (MBCP), and Director of Programs and Processes for System Design Advantage.

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