The Diversity Training Handbook: A Practical Guide to Understanding and Changing Attitudes

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Kogan Page Publishers, Oct 3, 2008 - Business & Economics - 240 pages
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Diversity issues and the need to understand, and if necessary, change underlying attitudes has become increasingly important for organizations in the aftermath of domestic and global events. This timely new edition provides a practical approach to dealing with this sensitive and vital issue. From one of the authors of the highly successful Equal Opportunities Handbook, this new edition is updated to include new chapters on facilitating diversity training and the management of black and minority ethnic staff, as well as information on the new Equality and Human Rights Commission. The book provides clear guidelines for dealing with issues including stereotyping, prejudice, racism, sexism, ageism and disability and contains information and advice on appropriate techniques to help bring about attitudinal change.
 

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Contents

Chapter 1 Approaching Diversity
1
Chapter 2 Making the Case for Diversity
12
Chapter 3 Learning to Learn About Diversity
48
Some Specific Issues
68
Chapter 5 Designing Diversity Training
84
Challenges and Issues
104
Chapter 7 Tactics for Teaching and Learning Diversity
122
Chapter 8 Facilitating Diversity Training
138
Chapter 10 Diversity Training in Action
176
Learning from Good Practice
195
Chapter 12 Useful Models for Diversity Training
207
Glossary
223
Selected Websites
225
References
227
Index
231
Copyright

Chapter 9 Evaluating and Assessing Diversity Training
153

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About the author (2008)

Phil Clements and John Jones run a successful training consultancy dealing with diversity issues. Phil is also Programme Area Leader at the Institute of Criminal Justice Studies. John is Distance Learning Undergraduate Degrees Programme Leader for the Institute of Criminal Justice Studies.

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